For Appointment

+91 8877012345

Emergency

+91 8877300333

Privacy Policy

At Health Point Hospital, Ranchi, we are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices related to patient information, website usage, and online services.


1. Information We Collect

We collect the following information when you interact with our website or hospital services:

A. Personal Information

When you book an appointment, submit a form, or contact us:

  • Full Name

  • Mobile Number

  • Email Address

  • Gender / Age (if submitted)

  • Preferred Doctor / Department

  • Medical information voluntarily provided

B. Technical Information

Automatically collected through cookies:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Duration on site

C. Emergency Contact Information

If provided during appointment or admission.


2. How We Use Your Information

We use your information for:

  • Scheduling and managing appointments

  • Sending appointment confirmations and reminders

  • Improving patient experience

  • Providing medical services

  • Communicating updates or health-related information

  • Internal analytics and website improvement

  • Ensuring regulatory compliance

We never sell or share your data with third-party advertisers.


3. Information Sharing

Your data may be shared only with:

  • Consulting doctors involved in your care

  • Diagnostic centers (if tests are requested)

  • Insurance/TPA partners (only with consent)

  • Emergency response services

  • Legal authorities when required by law

We do not share patient details with marketers or external agencies.


4. Cookies & Tracking

We use cookies for:

  • Website functionality

  • Performance measurement

  • Google Analytics

  • Form submission tracking

You may disable cookies in your browser settings.


5. Data Protection & Security

We follow strict security measures:

  • Secure servers

  • Encrypted data transfer (SSL)

  • Access controlled by authorized personnel

  • Regular audits

However, no electronic transmission is 100% secure, and we encourage users to avoid sharing sensitive medical records online unless required.


6. Your Rights

You may request:

  • Access to your data

  • Correction or update

  • Deletion (as per medical record laws)

  • Withdrawal of consent

Contact us at healthpointranchi@gmail.com for data requests.


7. External Links

Our website may link to third-party platforms (YouTube, WhatsApp, Maps).
We are not responsible for their privacy practices.


8. Contact Us

If you have questions about this policy:

Health Point Hospital, Ranchi
Health Point Hospital, Bariatu, Ranchi – 834009, Jharkhand
Email: contact@healthpointranchi.com
Helpline: +91 8877 300 333

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