The Online Appointment & Telemedicine service allows patients to connect with doctors easily from home or any location, ensuring fast access to consultations without waiting in queues or traveling to the hospital. Through a secure digital platform, patients can book appointments, attend video consultations, share reports and receive prescriptions remotely. This service supports continuity of care, especially for follow-ups, chronic illnesses, elderly patients, and those living far from the hospital.
Telemedicine provides convenient, safe and patient-friendly healthcare from anywhere.
• Web / mobile appointment booking for OPD and diagnostics
• Selection of doctor, specialty, date and time slot
• Instant SMS / WhatsApp confirmation and reminders
• Rescheduling and cancellation support
• Priority counter at hospital for online booked patients
• Video consultation with specialists
• Online follow-up for stable / chronic medical cases
• Review of medical reports and past prescriptions
• Digital prescription sent directly to patient
• Medicine delivery / lab test booking (if available)
• Reduces hospital visits for non-emergency cases
• Convenient for elderly patients, working individuals and long-distance patients
• Enhances continuity of care after discharge or surgery
• Secure and encrypted communication protecting patient privacy
• Multi-specialty availability including doctors from OPD, ICU, and emergency backgrounds (as applicable)
Patient books appointment through website / mobile / call center
Selects in-person visit or video consultation
Receives confirmation, reminders and secure telemedicine link
Doctor reviews patient history / reports and conducts consultation
Patient receives digital prescription and follow-up instructions
• For routine follow-up visits and medication review
• For mild to moderate symptoms that do not require urgent care
• When unable to travel due to age, distance or work schedule
• To review lab / scan reports with a doctor
• To get specialist opinion before admission or surgery
(A unit of Health Care & Research Centre)
At Health Point Hospital, we strive to produce the best possible quality, safety, and patient experience in diagnostic services.
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