The Medical Records Department (MRD) is responsible for safely maintaining, organizing and retrieving patient medical information. The department ensures that all inpatient, outpatient, emergency and surgical medical records are documented accurately and stored securely according to hospital and legal standards. MRD plays a crucial role in supporting clinical decisions, insurance approvals, medico-legal requirements, audits and research activities.
The department prioritizes confidentiality, data accuracy and easy accessibility for authorized medical personnel and patients.
• Registration and creation of unique medical record numbers (MRN)
• Secure storage of patient inpatient and outpatient files
• Retrieval of patient records for authorized clinical use
• Digital conversion and EMR support (if available)
• Discharge summary and treatment record archiving
• Issuing certified medical documents for insurance and legal needs
• Monitoring medical documentation compliance across departments
• Safe and confidential record management system
• Physical and/or digital (EMR) storage based on hospital setup
• Trained staff for medico-legal and insurance documentation support
• Systematic indexing for fast retrieval of patient files
• Data backup and secure archival protocols
• Restricted access with authorization-based release of information
• To obtain discharge summary and past medical reports
• For insurance/TPA claims and reimbursement
• For medico-legal case documentation
• To transfer medical records to another healthcare provider
• For continuity of treatment during follow-up visits
(A unit of Health Care & Research Centre)
At Health Point Hospital, we strive to produce the best possible quality, safety, and patient experience in diagnostic services.
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